Desatnick, Robert <br/><br/>
Managing to keep the customer  How to achieve and maintain superior customer service throughout the organization 

<br/><br/><label>Subjects--Topical Terms: </label><br/>ADMINISTRACION DE EMPRESAS<br/>NEGOCIOS<br/>ORGANIZACIONES
<br/><br/><label>Dewey Class. No.: </label>ADMIN 0273